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☆ A couple lost $4,400 when their Lufthansa flight was canceled. The airline promised them a refund, but 5 months later, they still haven't received the money.
▼ + stars: | 2024-03-29 | by ( Monica Humphries | ) www.businessinsider.com time to read: +9 min

Last summer, a couple was flying home when their connecting Lufthansa flight in Germany was canceled. In August, they were flying home from Singapore on United Airlines when their Lufthansa Airlines connection between Germany and New Jersey was canceled, Giantisco told Business Insider. Advertisement"More than anything, we need the money we spent trying to get home at the last minute and being stuck in Munich," Giantisco said. They flew from Munich to London on a Lufthansa flight and from London to New Jersey on United. That became a challenge when they discovered their original flight information had been removed from their United flight history.

Persons: haven't, —, Emma Giantisco, Dylan Marton, Giantisco, Marton, Marton hasn't, they'd, that's, Dylan Marton United, I've Organizations: Lufthansa, Service, United Airlines, Lufthansa Airlines, Business, New Jersey ., BI, Lufthansa rebooking, United, European Union, Star Alliance Locations: Germany, Singapore, New Jersey, Munich, Giantisco, Southeast Asia, Lambertville , New Jersey, Newark, Frankfurt, London, Marton

☆ 10 best ways to use Chase points for travel
▼ + stars: | 2023-11-29 | by ( Jennifer Yellin | Andrew Kunesh | ) edition.cnn.com time to read: +23 min

The Chase Sapphire Reserve and Chase Sapphire Preferred cards are currently offering 75,000 bonus points after you spend $4,000 in the first three months of account opening. These cards earn Chase Ultimate Rewards® points which are some of the most valuable and flexible travel rewards points out there. But before you apply, let’s take a look at some of the best ways to redeem Chase Ultimate Rewards points for travel. Best ways to redeem Chase Ultimate Rewards pointsYou can book KLM business class by transferring Chase points to Air France-KLM Flying Blue. Use the Chase Travel portal to book any flightBook flights on any airline with the Chase Travel portal.

Persons: , you’ve, Air Canada Aeroplan, Chase, Kyle Olsen, —, Holly Johnson, Ziva, Eliyahu Parypa, that’s, that’ll, You’ll, you’ll, United Chase, MileagePlus, Aeroplan, Singapore Airlines KrisFlyer, it’s, you’re Organizations: CNN, American Express, Chase Sapphire, Chase, Hyatt, United MileagePlus, Air Canada, Chase Travel, KLM, Air France, Blue, CNN, United Airlines, Aer Lingus AerClub Air Canada Aeroplan Air France, KLM Flying Blue British Airways Executive Club Emirates, JetBlue, Singapore Airlines, Rapid, United, Virgin Atlantic Flying, redemptions, you’ll, Southwest Airlines, British Airways, Images British Airways, Oneworld, Alaska Airlines, American Airlines, British Airways Executive Club, British Airways Executive, Miami . British Airways, British, Air Canada's, Air, Star Alliance, Minneapolis . Air, Midwest, Singapore Airlines ’, Aloha State, Iberia Airlines, Iberia Avios, Sapphire, Virgin Points, All Nippon Airways, All Nippon Airways One, Virgin Atlantic, ANA, Virgin, Virgin Atlantic Virgin Points Delta Air, Virgin Atlantic Virgin, Delta Air Lines, Chase Sapphire Reserve, Ink Locations: United, Japan, Iberia, Mexico, Bay, Jamaica, Cancun, Chicago, New York, United States, Caribbean, Washington, American, Alaska, Atlanta, Miami, Minneapolis, Minneapolis . Air Canada, Newark, Fort Lauderdale, Hawaii, East, Aeroplan, United Airlines, iStockphoto Hawaii, Los Angeles, Kona, Spain, Europe, United Kingdom, Madrid, Barcelona, Boston, Iberia Iberia, San Francisco, Tokyo, Amsterdam, Rome, Paris, Delta

Our experts answer readers' credit card questions and write unbiased product reviews (here's how we assess credit cards). If you've been thinking about getting a United credit card, now is the time to do it. United just boosted introductory offers on four popular credit cards, increasing each sign-up bonus by 10,000 additional United MileagePlus miles from its current rate. A free first and second checked bag can save you and a companion up to $320 round-tripCheck mark icon A check mark. Up to $125 in annual credits toward United® purchases can offset half the annual feeCheck mark icon A check mark.

Persons: —, you've, Here's Organizations: United Club, Service, United, FDIC, United ®, United Airlines, ℠, Card, Club, Free, TSA, Star Alliance Locations: United, Canada

Air France-KLM has tended to let airlines it invests in keep their operations and branding. With the process still in its infancy, Air France-KLM has a chance to make a pitch to TAP now off the back of SAS. LONG FIGHT AHEADThere are remaining challenges for Air France-KLM as it looks to clear regulatory hurdles with SAS, including approval from American and European policymakers. Europe's airline industry has a history of cultural and political barriers to smooth integration, even within Air France-KLM itself. Air France-KLM is a member of the rival SkyTeam alliance.

Persons: Paris Charles de, Charles Platiau, IAG, James Halstead, Jacob Gronholt, Pedersen, Tim Hepher, Matt Scuffham, Sharon Singleton 私 Organizations: Air France Boeing, Paris Charles, REUTERS, France, KLM, TAP, TAP Portugal, Lufthansa, LONDON, Air, Scandinavia's SAS, Ryanair, Wizz, Air France, IAG, Tuesday's SAS, SAS, Star Alliance, Reuters, Apollo Global Management, Union Locations: Paris, Paris Charles de Gaulle, Roissy, France, LISBON, Air France, Europe, Air, Danish, Swedish, Spanish, Portugal, Northern Europe, TAP's, Portuguese, U.S, Lisbon, Porto, Iberia, South America

☆ When the airline lost his bike, he tracked it himself
▼ + stars: | 2023-09-05 | by ( Julia Buckley | ) edition.cnn.com time to read: +10 min

His journey had been operated by two different, code-sharing airlines: Brussels Airlines from Lyon to Brussels, then United to the US. “They said, ‘Well, based on our records, Brussels Airlines have the bag and need to give it to us.’ They said they’d message Brussels Airlines. Barnett replied with the location as tracked by AirTag, and two photos of Gray with the bike bag to show her its size. ‘I just needed someone to care’Ella Dollinschi went above and beyond to recover Barnett's bike at Brussels Airport. And in general, I think it’s important to help other people from a humane perspective.”Luke and Gray Barnett certainly agree.

Persons: Luke Barnett, Gray, –, ”, Luke, “, ” Gray’s, Barnett, United wasn’t, Gray’s, ‘, ’ ”, ’, ‘ United, we’re, Barnett wasn’t panicking, hadn’t, he’d, messaged, Ella Barnett, “ Ella, ” “, ” Ella wasn’t, ’ Ella Dollinschi, Ella, She’s Ella Dollinschi, didn’t, ” Luke, Gray Barnett, we’d, Ella Dollinschi, Scott Olson, United –, United, Mr Barnett, We’ve, ” Barnett, he’s, It’s, – Barnett, He’ll Organizations: CNN, EF, Cycling team’s, Brussels –, Brussels Airlines, Star Alliance, United, Brussels Airport, Getty, callbacks, Facebook, US Department of Transport, Cycling team's, . Airlines, Brussels, Chicago O'Hare, Airport Locations: France, Belgium, Greenville , South Carolina, Europe, Lyon, – Lyon, Brussels, United, Vermont, Greenville, “, Chicago, bleeped, Spartanburg

☆ I flew 20 hours from Australia to the US in United Airline's Polaris business class. The flight was a game changer and I'll definitely be flying it again — here's why.
▼ + stars: | 2023-08-19 | by ( Rachel Dube | ) www.businessinsider.com time to read: +7 min

Rachel Dube took a 20-hour flight with United Polaris business class. Dube says the flight went very quickly and she would fly United's Polaris business class again. A Polaris Business class seat. I found that it was a game-changer during the twenty hours spent flyingThis wasn't my first time flying United Polaris business class, but I found it helped me combat jet lag. Overall, I loved the space, comfort, and service onboard United's Polaris business class and I will definitely be flying it again.

Persons: Rachel Dube, Dube, I've, I'm, I, I'd, Sunday Riley, Riley toiletries, Rachel Organizations: United Polaris, Polaris, Morning, Newark Liberty International, United Airlines, United, Boeing, Brisbane International Airport, Air New Zealand, Star Alliance, Saks, Sunday, luxe, tote Locations: New Jersey, Brisbane, Australia, Europe, BNE, San Francisco, Newark

☆ Air India reveals new logo, design and plans for the future
▼ + stars: | 2023-08-16 | by ( Lilit Marcus | ) edition.cnn.com time to read: +2 min

The colorful new livery design and logo are both part of a major Air India overhaul. We are in the midst of a total transformation to reimagine the role of India’s flagship airline,” Campbell Wilson, Air India’s CEO, said in a statement. “The new Air India is bold, confident and vibrant, but also warm and deeply rooted to its rich history and traditions that make Indian hospitality a global benchmark for standards in service.”The redesign includes a special custom font, Air India Sans, that will now be used across the brand. Air India is a member of the Star Alliance, which also includes Air Canada, United Airlines and Lufthansa. Air India’s makeover comes on the heels of a string of embarrassing headlines.

Persons: CNN —, ” Campbell Wilson, John F Organizations: CNN, CNN — India’s, Air, Tata Group, Etihad, Singapore Airlines, India, Airbus, Boeing, Indira Gandhi International, John F Kennedy International, Star Alliance, Air Canada, United Airlines, Lufthansa Locations: Air India, Emirates, India, Delhi, New York City

Compare the United Club Infinite and Quest United Club℠ Infinite CardUnited Quest℠ Card Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. Rewards ratesFor those who spend a lot on paid United tickets, the United Club℠ Infinite Card has a better earning rate of 4x United miles on United purchases versus 3x miles on the United Quest℠ Card. United Quest and Club Infinite Benefits and FeaturesIf you're looking at the cards' welcome bonuses alone, the United Club℠ Infinite Card has an edge, with a welcome bonus higher than that of the United Quest℠ Card. United Club airport lounge accessAs the name suggests, the United Club℠ Infinite Card includes United Club membership, which gets you access to over 45 United Club airport lounge locations plus partner lounges and Star Alliance lounges. The United Club℠ Infinite Card does come with a handful of extras that give it a slight edge over the United Quest℠ Card, including:Better trip cancellation/interruption insurance: The United Club℠ Infinite Card covers up to $10,000 per person and $20,000 per trip; the United Quest℠ Card maxes out at a much lower $1,500 per person and $6,000 per trip.

Persons: cardholders, You'll, Cardholders Organizations: Quest United, ℠, United, United Quest, United Club, Reading Chevron, Star Alliance, United Cruises, DIRECTV, TSA, Free, The United, Premier Access, Avis President's Club, Quest, United Airlines, Access, Luxury, President's Club Locations: Chevron

The new United credit card bonus offers can get you free flights on United and its partners. Other cards offering increased welcome bonuses are the United Quest℠ Card, United℠ Explorer Card, and United Gateway℠ Card. For a limited time, four United credit cards are offering elevated welcome bonuses, worth up to 80,000 miles and 1,000 Premier Qualifying Points (PQP) toward elite status. Earn 3x miles on United® purchases, 2x miles on dining, select streaming services & all other travel, 1x on all other purchases. Earn 4 miles per $1 spent on United® purchases including tickets, Economy Plus, inflight food, beverages and Wi-Fi, and other United charges.

Persons: Nicolas Economou, —, we've, Here's, We're, You'll, It's, Cardholders, it's Organizations: United, Getty, Service, United Airlines, Star Alliance, Air Canada, Singapore Airlines, Lufthansa, Chase United, PQP United, United Club, Reading Chevron, Canada, Quest, TSA, Airlines, Chevron, Card, Free Locations: Chevron

Our experts answer readers' credit card questions and write unbiased product reviews (here's how we assess credit cards). Chase; InsiderThe Aeroplan® Credit Card currently offers a welcome bonus worth up to $1,500. Let's take a look at why you might want this Aeroplan credit card, no matter your travel style. What you need to know about the Aeroplan Credit Card bonusThe Aeroplan® Credit Card's vastly increased bonus will end on May 4, 2023. The card's previous bonus was 30,000 points lower — so if you've been considering this card, apply before then.

☆ Russia’s war on Ukraine redrew the map of the sky – but not for Chinese airlines
▼ + stars: | 2023-04-25 | by ( Xiaofei Xu | ) edition.cnn.com time to read: +7 min

He told the newspaper that airlines flying over Russia were indirectly helping the Kremlin’s war effort. Safety implicationsVirgin's Richard Branson has called for a ban on Chinese airlines flying to Europe via Russian airspace. CNN has reached out to the three main state-owned Chinese airlines – Air China, China Eastern and China Southern – for comments. For now, Chinese airlines have yet to return to full pre-pandemic capacities. But as Chinese airlines gradually return to normal and the war in Ukraine continues to rage on, European airlines could potentially face more fierce challenges on routes between Europe and East or Southeast Asia, creating some interesting choices for passengers.

The Ritz-Carlton Rewards® Credit Card is still available as an upgrade from the Marriott Bonvoy Boundless® Credit Card or Marriott Bonvoy Bold® Credit Card . You can find Priority Pass lounges and restaurants by searching for your airport on the Priority Pass website or through the Priority Pass app. Priority Pass LoungesTypically, airport lounges in the Priority Pass network are off-limits to the general public unless you have access through a membership, airline ticket, elite status, or via a paid day pass. Priority Pass Restaurants, Cafés, Spas, and MoreIn addition to airport lounges, the Priority Pass network includes restaurants and cafés at airports like Houston (IAH) and San Francisco (SFO). Credit Cards With Priority Pass Frequently Asked Questions (FAQ)Is Priority Pass membership automatic when you open an eligible credit card?

Read our review Read Our Review A looong arrow, pointing rightThe VentureOne Rewards Card is a slimmed-down version of the popular Capital One Venture Rewards Credit Card. Review: Is the Capital One Venture One the Best Credit Card for You? Enter the Capital One VentureOne Rewards Credit Card, a no-annual-fee version of the popular Capital One Venture Rewards Credit Card. Capital One may consider you for an upgrade from the Capital One VentureOne Rewards Credit Card to an annual-fee card like the Capital One Venture Rewards Credit Card or Capital One Venture X Rewards Credit Card. Unlike the Capital One Venture Rewards Credit Card and Capital One Venture X Rewards Credit Card, the Capital One VentureOne Rewards Credit Card is not metal.

$95 Apply now On Wells Fargo's website Apply now On Citi's website Apply now On Chase's websiteHere are the cheapest ways to get a family to Hawaii on points and miles. HiltonFor the highest Hilton credit card welcome bonus, look no further than the Hilton Honors American Express Aspire Card . You can also utilize miles from the Capital One Venture Rewards Credit Card to cover the cost of activities. Each calendar year after spending $60,000 on eligible purchases, Card Members are eligible to select an Earned Choice Award benefit. Pay these rewards with your Capital One Venture Rewards Credit Card and redeem miles toward statement credits.

Review: Is the Chase Aeroplan card the best credit card for you? It's not often an airline credit card makes waves with a strong welcome bonus and completely unique benefits, but the Aeroplan® Credit Card has managed to do just that. As the first Air Canada-branded credit card offered by Chase (and the only Aeroplan card on the US market) the Aeroplan® Credit Card is packed with perks — and it's worth considering, even if you're not a regular Air Canada flyer. However, points transferred to your Aeroplan account from the Aeroplan® Credit Card won't expire as long as your card account is open. Read our review Read Our Review A looong arrow, pointing rightAeroplan credit card fees and costsThe Aeroplan® Credit Card charges a $95 annual fee, but you won't pay foreign transaction fees, which makes it a good card to use when you're traveling internationally.

The Chase Aeroplan Credit Card is a better deal than it's been in a long time. You'll automatically earn 25K Elite Status when you open the card for the current calendar year and the following calendar year. On top of that, the value of Aeroplan points is above average at 1.5 cents each, per Insider's valuations. Other ways to earn Air Canada Aeroplan pointsIf you're not ready to commit to a credit card that earns points in a single loyalty program (but still want the option to earn Aeroplan points), you may do better with a card that earns transferable points. That means you'll have access to Aeroplan points when you earn rewards with popular travel cards, including:You can also transfer Marriott Bonvoy points to Air Canada Aeroplan at a 3:1 ratio, with a bonus of 5,000 Aeroplan points for every 60,000 Marriott points you transfer.

It's easy to earn United miles without stepping on a plane, and because they don't expire, you can use miles when you're ready to travel. There are six United credit cards to consider if you just want to earn United miles and enjoy some day-of-travel perks to boot. Review: Ink Business Preferred card reviewBilt Mastercard® 4.5 /5 A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star 4.5 out of 5 Stars Intro offer N/A Rewards Earn 3X point on dining. Earn United miles by flying United and its partnersOf course, the other main way to stock up on a lot of United MileagePlus miles is to fly United and its other airline partners. Earn United miles with other travelIn addition to just flights, you can earn United miles by booking stays with United's hotel partners, sailings through United Cruises, and entire trips through United Vacations, as well as partner car rentals.

You can get many thousands of dollars in value from Aeroplan points even if you never step foot on an Air Canada plane. Earn Aeroplan points with credit cards and points transfersThe Aeroplan® Credit Card is the only US credit card that earns Aeroplan points directly. So if you transferred 60,000 Marriott Bonvoy points, you'd end up with 20,000 Aeroplan points, plus a 5,000-point bonus for a total of 25,000 Aeroplan points. Earn Aeroplan points flying Air CanadaThe next easiest way to rack up Aeroplan points is by actually flying Air Canada, but the earning formula is going to change later this year. As far as we know, it will look like this:Basic fares: Earn 2x points per (Canadian) dollarStandard fares: Earn 3x points per (Canadian) dollarFlex/Comfort fares: Earn 3x points per (Canadian) dollarLatitude fares: Earn 3x points per (Canadian) dollarPremium economy fares: Earn 3x points per (Canadian) dollarBusiness fares: Earn 3x points per (Canadian) dollarEssentially, everything but basic economy fares will earn 3x per dollar.

What are credit card and bank rewards points worth? One great feature of the program is that all points are equal, so any account that earns Membership Rewards points has access to transfer partners. If you're a Bank of America Preferred Rewards customer, you'll earn 25% to 75% more points, depending on how much you have on deposit, but your rewards points are still worth 1 cent apiece. You can transfer points from Chase Ultimate Rewards, Amex Membership Rewards, and Citi ThankYou to JetBlue, but the ratio varies depending on the rewards program. However, those miles expire after 36 months regardless of your account activity, so only transfer miles when you have immediate plans to redeem them.

Other cards offering increased welcome bonuses are the United Quest℠ Card, United℠ Explorer Card, and United Gateway℠ Card. For a limited time, four United credit cards are offering elevated welcome bonuses, worth up to 100,000 miles. Earn 2 miles per $1 spent on United® purchases, at gas stations and on local transit and commuting. Earn 3x miles on United® purchases, 2x miles on dining, select streaming services & all other travel, 1x on all other purchases. Earn 4 miles per $1 spent on United® purchases including tickets, Economy Plus, inflight food, beverages and Wi-Fi, and other United charges.

How to earn Chase Ultimate Rewards pointsThe only way to earn rewards in the Chase Ultimate Rewards ecosystem is by opening and using a Chase credit card that operates within this program. Pay Yourself Back with Chase points (up to 1.5 cents per point)During the pandemic, Chase introduced a compelling new way to redeem points for everyday, non-travel expenses. Redeem points for experiences (point values vary)You can also use Chase Ultimate Rewards points to book special experiences, including one-of-a-kind events hosted by Chase. Book hotels through the Chase Ultimate Rewards portalWhile the Chase Ultimate Rewards program partners with IHG Rewards, Marriott Bonvoy, and World of Hyatt, it's important to price shop awards before you transfer Chase points to these programs. For example, you may find that a Marriott stay that costs 50,000 points will only set you back 12,000 Chase points through the portal.

Airline credit cards tout many flashy perks in order to entice new customers and maintain existing ones. However, one of the most underrated airline credit card benefits might just be a companion ticket. First, only a handful of airline credit cards actually offer them, which means consumers might not even be aware they exist. Let's look at the best credit card companion certificates by airline. What to know about airline credit card companion certificatesCompanion tickets offered by airline credit cards are amazing benefits that can save you hundreds or even thousands of dollars each year — if you know how to maximize them.

☆ The best ways to book domestic flights using Amex Membership Rewards points
▼ + stars: | 2023-01-09 | by ( Jason Stauffer | Benji Stawski | ) www.cnbc.com time to read: +18 min

Below, CNBC Select details the best ways to redeem Amex points to fly for free (or nearly free) across the U.S. Best Amex cards for earning Membership Rewards pointsAmerican Express has a strong lineup of both personal and business cards that earn transferrable Membership Rewards points. How to use Amex points for domestic flightsYou can only transfer Amex points to two U.S.-based airline programs: Delta SkyMiles and JetBlue TrueBlue. Booking United flights with Amex points Amex Membership Rewards points don't transfer to United MileagePlus, but you can book United award flights through United's Star Alliance partners, such as Avianca LifeMiles and Air Canada Aeroplan. By strategically transferring Amex points to partner airlines, you can use Amex points to book flights with United Airlines, American Airlines, Alaska Airlines, and others.

David Slotnick/Business InsiderAmerican Express Membership Rewards points are among the most valuable card rewards you can earn. You'll usually get the most value from Amex points by transferring them to airline and hotel partners. In fact, the Amex Membership Rewards program debuted way back in 1991 with just seven US airline partners. More Information Earn 80,000 Membership Rewards® points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. What to know about transferring Amex points to partnersAmerican Express Membership Rewards points are among the most valuable and versatile travel rewards out there.

Apply and select your preferred metal Card design: classic Platinum Card®, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Capital One recently added a new benefit to the Capital One Venture X Rewards Credit Card. Anniversary bonusesCapital One Venture X Rewards Credit Card cardholders receive a 10,000-mile bonus each year on their account anniversary. Authorized usersThe Capital One Venture X Rewards Credit Card is the clear winner in terms of authorized user access and benefits. The Capital One Venture X Rewards Credit Card is comparatively inexpensive at $395 per year.

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